Seeding Agile in a Reluctant Team

Host: Jay Bazuzi

Avoid Agile terminology. Use "help" instead of "pair"

If you want people to change, need to focus on what they get out of it. Focus on very specific pain points.

Look at bug trends to motivate attention.

Celebration

Ask for their ideas. Make sure this turns in to action so they feel that speaking is worthwhile

Get some praise from users.

Cynefin model for cultural terrain https://en.wikipedia.org/wiki/Cynefin

Catch people doing the right things. Tell stories about it.

Calling out problem behavior brings attention to it. Avoid that. Do it privately. (Praise publicly.)

If culture resists change, start small.

"We had a sev1 bug for a long time, and couldn't get attention on it. After a year we got a birthday cake for it and had a party. It was fixed within a week."

Getting a tester for a short time can't raise awareness of how bad things are. 

Know peoples story, to know what motivates them.

"Had programmer with ADHD. She got booted from many teams as disruptive. But when I got to know her, she was good at switching contexts, fixing bugs, etc."

Trust: show changes that address pain without creating more work, because people often worry that change=more work.